Privacy policy

We respect your privacy and are committed to protecting it through our compliance with this privacy policy (“Policy”). This Policy describes the types of information we may collect from you or that you may provide (“Personal Information”) in the “e-Merit” mobile application (“Mobile Application” or “Service”) and any of its related products and services (collectively, “Services”), and our practices for collecting, using, maintaining, protecting, and disclosing that Personal Information. It also describes the choices available to you regarding our use of your Personal Information and how you can access and update it.

This Policy is a legally binding agreement between you (“User”, “you” or “your”) and this Mobile Application developer (“Operator”, “we”, “us” or “our”). If you are entering into this agreement on behalf of a business or other legal entity, you represent that you have the authority to bind such entity to this agreement, in which case the terms “User”, “you” or “your” shall refer to such entity. If you do not have such authority, or if you do not agree with the terms of this agreement, you must not accept this agreement and may not access and use the Mobile Application and Services. By accessing and using the Mobile Application and Services, you acknowledge that you have read, understood, and agree to be bound by the terms of this Policy. This Policy does not apply to the practices of companies that we do not own or control, or to individuals that we do not employ or manage.

Collection of personal information

You can access and use the Mobile Application and Services without telling us who you are or revealing any information by which someone could identify you as a specific, identifiable individual. If, however, you wish to use some of the features offered in the Mobile Application, you may be asked to provide certain Personal Information (for example, your name and e-mail address).

We receive and store any information you knowingly provide to us when you create an account, or fill any forms in the Mobile Application. When required, this information may include the following:

Account details (such as user name, unique user ID, password, etc)

Contact information (such as email address, phone number, etc)

Sensitive personal information (such as ethnicity, religious beliefs, mental health, etc)

You can choose not to provide us with your Personal Information, but then you may not be able to take advantage of some of the features in the Mobile Application. Users who are uncertain about what information is mandatory are welcome to contact us.

Use and processing of collected information

We act as a data controller and a data processor when handling Personal Information, unless we have entered into a data processing agreement with you in which case you would be the data controller and we would be the data processor.

Our role may also differ depending on the specific situation involving Personal Information. We act in the capacity of a data controller when we ask you to submit your Personal Information that is necessary to ensure your access and use of the Mobile Application and Services. In such instances, we are a data controller because we determine the purposes and means of the processing of Personal Information.

We act in the capacity of a data processor in situations when you submit Personal Information through the Mobile Application and Services. We do not own, control, or make decisions about the submitted Personal Information, and such Personal Information is processed only in accordance with your instructions. In such instances, the User providing Personal Information acts as a data controller.

In order to make the Mobile Application and Services available to you, or to meet a legal obligation, we may need to collect and use certain Personal Information. If you do not provide the information that we request, we may not be able to provide you with the requested products or services. Any of the information we collect from you may be used to help us run and operate the Mobile Application and Services.

Processing your Personal Information depends on how you interact with the Mobile Application and Services, where you are located in the world and if one of the following applies: (i) you have given your consent for one or more specific purposes; (ii) provision of information is necessary for the performance of an agreement with you and/or for any pre-contractual obligations thereof; (iii) processing is necessary for compliance with a legal obligation to which you are subject; (iv) processing is related to a task that is carried out in the public interest or in the exercise of official authority vested in us; (v) processing is necessary for the purposes of the legitimate interests pursued by us or by a third party.

Note that under some legislations we may be allowed to process information until you object to such processing by opting out, without having to rely on consent or any other of the legal bases. In any case, we will be happy to clarify the specific legal basis that applies to the processing, and in particular whether the provision of Personal Information is a statutory or contractual requirement, or a requirement necessary to enter into a contract.

Managing information

You are able to delete certain Personal Information we have about you. The Personal Information you can delete may change as the Mobile Application and Services change. When you delete Personal Information, however, we may maintain a copy of the unrevised Personal Information in our records for the duration necessary to comply with our obligations to our affiliates and partners, and for the purposes described below. If you would like to delete your Personal Information or permanently delete your account, you can do so on the settings page of your account in the Mobile Application.

Disclosure of information

To maintain the highest level of privacy and to protect your Personal Information to the full extent, we do not share your Personal Information with anyone and for any reason.

Retention of information

We will retain and use your Personal Information for the period necessary as long as your user account remains active, to enforce our agreements, resolve disputes, and unless a longer retention period is required or permitted by law.

We may use any aggregated data derived from or incorporating your Personal Information after you update or delete it, but not in a manner that would identify you personally. Once the retention period expires, Personal Information shall be deleted. Therefore, the right to access, the right to erasure, the right to rectification, and the right to data portability cannot be enforced after the expiration of the retention period.

Links to other resources

The Mobile Application and Services contain links to other resources that are not owned or controlled by us. Please be aware that we are not responsible for the privacy practices of such other resources or third parties. We encourage you to be aware when you leave the Mobile Application and Services and to read the privacy statements of each and every resource that may collect Personal Information.

Information security

We secure information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use, or disclosure. We maintain reasonable administrative, technical, and physical safeguards in an effort to protect against unauthorized access, use, modification, and disclosure of Personal Information in our control and custody. However, no data transmission over the Internet or wireless network can be guaranteed.

Therefore, while we strive to protect your Personal Information, you acknowledge that (i) there are security and privacy limitations of the Internet which are beyond our control; (ii) the security, integrity, and privacy of any and all information and data exchanged between you and the Mobile Application and Services cannot be guaranteed; and (iii) any such information and data may be viewed or tampered with in transit by a third party, despite best efforts.

As the security of Personal Information depends in part on the security of the device you use to communicate with us and the security you use to protect your credentials, please take appropriate measures to protect this information.

Data breach

In the event we become aware that the security of the Mobile Application and Services has been compromised or Users’ Personal Information has been disclosed to unrelated third parties as a result of external activity, including, but not limited to, security attacks or fraud, we reserve the right to take reasonably appropriate measures, including, but not limited to, investigation and reporting, as well as notification to and cooperation with law enforcement authorities. In the event of a data breach, we will make reasonable efforts to notify affected individuals if we believe that there is a reasonable risk of harm to the User as a result of the breach or if notice is otherwise required by law. When we do, we will send you an email.

Changes and amendments

We reserve the right to modify this Policy or its terms related to the Mobile Application and Services at any time at our discretion. When we do, we will revise the updated date at the bottom of this page. We may also provide notice to you in other ways at our discretion, such as through the contact information you have provided.

An updated version of this Policy will be effective immediately upon the posting of the revised Policy unless otherwise specified. Your continued use of the Mobile Application and Services after the effective date of the revised Policy (or such other act specified at that time) will constitute your consent to those changes. However, we will not, without your consent, use your Personal Information in a manner materially different than what was stated at the time your Personal Information was collected.

Acceptance of this policy

You acknowledge that you have read this Policy and agree to all its terms and conditions. By accessing and using the Mobile Application and Services and submitting your information you agree to be bound by this Policy. If you do not agree to abide by the terms of this Policy, you are not authorized to access or use the Mobile Application and Services. This privacy policy was created with the help of WebsitePolicies.

Contacting us

If you have any questions, concerns, or complaints regarding this Policy, the information we hold about you, or if you wish to exercise your rights, we encourage you to contact us using the details below:

jc.emerit@polyu.edu.hk

We will attempt to resolve complaints and disputes and make every reasonable effort to honor your wish to exercise your rights as quickly as possible and in any event, within the timescales provided by applicable data protection laws.

In case of discrepancies between the English and Chinese versions, the English version shall apply and prevail. 

私隱聲明

「香港理工大學康復治療科學系」（或下稱「我們」和「我們的」）嚴肅對待個人私隱。本聲明向「本程式」應用程式的用戶解釋了我們收集、使用、披露及保護個人資料的政策。

當您使用我們的流動應用程式時，您信任我們並提供您的個人資料。我們非常重視您的私隱。在本私隱聲明中，我們說明了我們的私隱政策。我們盡量以最清晰的方式向您解釋我們收集甚麼資訊、我們如何使用您的資訊以及您擁有的相關權利。由於本聲明相當重要，我們希望您花時間仔細閱讀。

本私隱政策聲明適用於所有通過我們的流動應用程式，和/或任何相關服務所收集的資訊。

1. 我們收集甚麼資訊？

個人資料

您的個人資訊，例如姓名，地址，聯絡資料及密碼等，都是由校方或與您相關之機構所管理；當您使用此應用程式時，我們只收集您的登入名稱及密碼作身份驗證。

自動收集的資料

簡單而言：當您瀏覽我們的應用程式時，我們會自動收集一些資料，例如IP地址，和/或瀏覽器及設備特徵。

當您瀏覽或使用應用程式時，我們會自動收集某些資料。這些資料不會透露您的明確身份（例如您的姓名或聯絡資料），但可能包括設備和使用資訊，例如您的IP地址、瀏覽器和設備特徵、作業系統、語言偏好，相關網址、設備名稱、國家、地區、位置，以及有關您如何及何時使用我們的應用程式和其他技術的資料。這些資料主要用於維持我們的應用程式的安全性和操作，以及用於內部分析和報告。

通過我們的流動應用程式收集的資料

簡單而言：我們可能會在您使用我們的應用程式時收集有關您的流動設備、推送通知的資料。

如果您使用我們的應用程式，我們還可能收集以下資料：

流動設備數據

我們可能會自動收集設備資訊（例如您的流動設備ID、型號和製造商）、作業系統、版本資訊和IP地址。

推送通知

我們可能會要求向您發送有關您的帳戶或流動應用程式的推送通知。如果您不希望接收這類通知，可以在設備的設置中將其關閉。

2. 我們如何使用您的資訊？

簡單而言：我們根據合法商業利益、履行與您簽訂的合同、遵守我們的法律義務和您的同意來處理您的資訊。

我們使用通過我們的應用程式收集的個人資料，用於以下提及的各種業務目的。基於這些目的，我們會依賴我們的合法商業利益處理您的個人資料，以便在您同意的情況下與您簽訂或履行合同，和/或遵守我們的法律義務。我們可能會使用您的資料，以便在每個用戶同意的情況下授權用戶與用戶之間的通訊。

3. 您的資料會與其他人共享嗎？

簡單而言：我們僅在您的同意下，在遵守法律、保護您的權利或履行業務義務的情況下共享資料。我們不會與任何未經准許的第三方共享或披露資料，亦不會容讓資料仲介商收集您的資料。

我們可根據以下法律依據處理或共享資料：

同意

如果您已經明確同意我們在指定目的中使用您的個人資料，我們可處理您的資料。

履行合同

如果我們與您的學校簽訂合同，我們可處理您的資料以履行合同條款。

法律義務

我們可在法律要求的情況下披露您的資料，以遵守香港法律。

重要利益

我們可於以下情況披露您的資料：我們認為有必要對可能違反我們的政策、涉嫌欺詐、涉及對任何人的安全潛在威脅及非法活動的情況進行調查、預防或採取行動，或在我們參與的訴訟中作為證據。

4. 我們保管您的個人資料多久？

簡單而言：我們只會在校方或與您相關之機構管理下保留您的個人資料，以履行本私隱政策聲明。

校方或與您相關之機構應按其私隱政策來使用及處理您的個人資料，資料保留期限或有不同，與我們無關。我們對於學校保留個人資料的期限並不負責。

5. 我們如何保障您的資料安全？

簡單而言：我們的目標是通過有組織和技術安全措施的系統保護您的個人資料。

我們已實行適當的技術和組織安全措施，旨在保護我們處理的任何個人資料的安全。但是，請記住我們無法保證互聯網本身是百分百安全的。雖然我們會盡最大努力保護您的個人資料，但從我們的應用程式傳輸個人資料的風險由您自行承擔。您應該只在安全的環境中使用服務。

6. 我們會否對此聲明進行更新？

簡單而言：會的，我們會在必要時更新此政策聲明，以遵守相關法律。

我們會不時更新本私隱政策聲明。更新版本將以更新的「修訂」日期表示，更新後的版本將盡快生效。如果我們對本私隱政策聲明進行重大更改，您將於登錄本程式時獲取一次修訂通知。我們建議您經常查看本私隱政策聲明，以了解我們如何保護您的個人資料。

7. 您如何與我們聯絡以了解此政策？

如果您對我們的政策或我們有關您個人資料的處理有任何問題或疑慮，請通過 jc.emerit@polyu.edu.hk 與我們聯絡。

如英文版與中文版 的內容不一致，以英文版為準。